General FAQ

What is NextThought?

NextThought is an innovative learning solutions provider specializing in engaging experiences that produce increased learning potential, participant satisfaction, and member retention. To learn more about NextThought, visit https://www.nextthought.com or contact us at feedback@nextthought.com.

Do I need to be available for live video lectures?

All videos are asynchronous so you can interact on your schedule.

Are the videos captioned or transcribed?

All videos should have full transcriptions. Learn more about the transcript feature below.

In what timezone do courses take place?

Courses take place in Central Standard Time (CST), although date references will be adjusted to your current timezone.

How do I make a highlight in my text?

Drag your cursor over the desired passage, and a toolbar with blue, green, and yellow highlight options will appear. Choose a color for your highlighted text and your highlight will save.

How can I create and share a note?

To create a note while in a course reading, highlight a selection of text by dragging your cursor over the desired passage. A toolbar will appear with three colored highlight options and the add note icon. Click on the note icon to create a note. Additionally, you may also hover your mouse in the margin to the right of the text and click on the note icon that appears. You can create notes in readings, the Media Viewer next to video transcripts, as well as in self-assessments.

While creating your note, there are three sections to type in: “+Add people to the discussion,” “Title,” and “Type a message.” By default, notes are typically shared with all people in your course. To change who your note is shared with, begin typing a contact, list, or group name in the sharing field and click on the name to add them to the note. To remove a person, group, or list, hover over their name in the sharing field, and an “x” will appear. Click the x to remove. If no one is listed in the sharing field, the note will be private and only you can access it. Add a title or simply just a message to your note. You may also click the paperclip icon to add a whiteboard or file. Click “Save” to save and post your note.

Can everyone see the note I just made?

You control who is able to see your note. By default, notes are typically shared with all people in your course. To change who your note is shared with, begin typing a contact, list, or group’s name in the sharing field and click on them to share. To remove a person, group, or list, hover over their name in the sharing field, and an “x” will appear. Click the x to remove. If no one is listed in the sharing field, the note will be private and only you can access it.

How can I change who my note is shared with?

If no one has yet commented on your note, you are able to change the sharing preferences. To open your posted note, click on the note in the discussion panel to the right of your reading. Now, select “Share” at the bottom of your note to view the sharing menu. Hover your mouse over the contact or group you’d like to remove and click the “x.” To add a contact or group, begin typing their name in the field that says “+Add” for sharing suggestions to appear. Click on the correct contact or group to add them to your note. Click the “Save” button once you have the correct contacts or groups in which you’d like to share your note with. Your new sharing preferences will be saved to your note, and any contact or group removed will no longer have access to the note.

How do I delete a note or comment I created?

First, click on your note in the discussion panel to the right of the reading to open your note. While viewing your note, click on the “Options” icon at the bottom left-hand corner of the note. A drop down menu will appear. Click on the “Delete” option. Your note will now be deleted and no longer accessible. Please be aware that if there are comments on your note, the comments will remain although your specific note will have been deleted.

To delete a comment on a note, repeat the same steps. You will find a separate option menu on the specific comment itself.

How can I see the video transcripts?

If a video transcript is available, an icon is displayed to the right of the video title on the Lesson page. Clicking on that icon takes you into the Media Viewer, where the transcript is available. To change the appearance of the transcript on your screen, select a preference from the menu at the top of the Media Viewer page.

How do I add a contact?

Add contacts to build your learning network. The far right margin of your account displays the chat panel. (If this is closed, it can be opened by clicking the chat icon in the upper right-hand corner.) In the chat panel, click on the contacts icon. This will navigate you to the contacts page. To search for a contact and add them to your learning network, click in the search field in the lower left-hand corner, begin typing their name, and click on the add contact button to the right of their name in the search results. You have now added the contact to your network. You can also create Groups and Lists in this view to organize your network.

How do I create and join groups?

From the Contacts page (see “How do I add a contact?” to find the contacts page), click “Groups.” In the bottom left-hand corner, select either “Join Group” or “Create Group.” To join an existing group, enter the Group Code and click submit. To create a new group, enter the name of your group and share the Group Code with your network. You can retrieve the Group Code at any time from the drop-down menu to the right of the group’s name.

How do I make a blog post?

On NextThought, blog-style posts are called Thoughts and are tied to your user profile. Navigate to your profile by clicking your profile image located in the top right-hand corner. In the drop-down menu that appears, click “View Profile.” Within your profile page, click the “Activity” tab. At the top of your activity is a field that says “Write Something.” When you click into this field, it opens a new thought. Fill out the title, add people to the conversation, add searchable tags, and type a message. If you leave the “+Add” field empty, the Thought will remain private. By clicking on the paperclip icon, you can also add a whiteboard, video, or file to your Thought. Click “Save” when you are ready to post.

How do I find the whiteboard tool?

The whiteboard tool allows you to mark up images and illustrate concepts. When creating a note, comment, discussion, or Thought click the paperclip icon located at the bottom of the editor, and select the whiteboard icon to open the whiteboard editor. You can also add a whiteboard while chatting. Use whiteboards as a free-form illustration tool or to insert and mark up images.

How do I chat with my contacts?

To chat with a contact, locate your chat panel to the right of your screen. If the chat panel is not open or available, a chat icon should appear in the upper right hand corner of your screen alongside your search and notifications icons. Click on the chat icon to open the chat panel. If a contact is available to chat, they will show up here. Select the desired contact to begin chatting. Once you initiate a chat the recipient will be notified by an indicator on their chat icon. Please see “How do I add a contact?” if you currently do not have any contacts.

How do I view my personal activity and search all of my notes?

You can view and search through all of your activity from within your profile. To navigate to your profile, click on your profile image in the upper right-hand corner. Now, click “View Profile.” Click on your “Activity” tab to view all of your activity. Use the options on the right to filter your activity.

How do I search through my courses for specific content?

Search all course activity by selecting the search box in the top center of your account. Type in your query and press enter on your keyboard. You have the option to filter by Social (such as notes and forum discussion), Readings, Video (transcripts), and your Highlights.

How do I update my profile information?

Your profile displays your public information, personal activity, achievements, groups and communities. To edit your profile, first navigate to your profile by clicking on your profile image in the upper right-hand corner. In the drop-down menu that appears, click “View Profile.” While viewing the “About” tab, click on the “Edit Profile” button in the upper right-hand corner. Make any desired changes and click “Save” when finished.

To edit your profile picture, password, or preferences, select your profile image in the upper right-hand corner of the platform and select “Manage Account” in the drop-down menu that appears.

How can I report inappropriate behavior?

Report a specific comment as inappropriate by clicking the options menu at the bottom of the comment and selecting “Report.” Please review the Code of Conduct located in the Terms of Service to see what behavior is not permitted.